Privacy Policy
How we collect, use and protect your personal information.
1. Who we are
The Immigration Lounge, Gresley House, Office G12, Ten Pound Walk, Doncaster DN4 5HX, is responsible for the personal information you share with us.
2. Information we collect
When you use our assessment or consultation forms, call, email or message us, we may collect your name, contact details, appointment preferences and details of your immigration situation.
3. How we use it
We use your information to respond to your enquiry, arrange consultations, provide immigration advice and meet our regulatory obligations. We do not sell your information.
4. Legal basis
We process your information to take steps at your request before entering into a contract, to perform our services, to comply with legal and regulatory obligations, and with your consent where required.
5. Sharing
We share information only where necessary to provide our services (for example with the Home Office when submitting an application with your instruction), where required by law, or with our regulator. Website hosting and secure form-storage providers also process information to operate this website.
6. Storage and retention
Your information is stored securely with restricted access. We keep it only as long as needed for the purposes above and our regulatory record-keeping requirements.
7. Your rights
You have the right to access, correct or erase your information, to restrict or object to processing, and to complain to the Information Commissioner’s Office (ico.org.uk).
8. Website storage and external services
The website may use browser storage needed for its operation. The contact page includes Google Maps, and WhatsApp links take you to an external service. These providers may receive technical information such as your IP address when their services load or you follow a link, and their own privacy policies apply.
9. Sensitive information
Please do not submit passport numbers, identity documents or other sensitive information through the website inquiry forms. If further evidence is needed, our adviser will discuss an appropriate way to provide it.
10. Contacting us about privacy
To ask a privacy question or exercise your rights, email tanveer_hs@yahoo.com or write to our Doncaster office. We may need to verify your identity before disclosing personal information.
Last updated: 16 October 2026. Contact: tanveer_hs@yahoo.com · 07438 158667 · Gresley House, Office G12, Ten Pound Walk, Doncaster DN4 5HX.